You are implementing a project involving medical equipment which is designed to save a life if used correctly. 

All Ambulance Services are now being audited by the Care Quality Commission on public access defibrillators, and any that are not reported on for a period will be removed from the Ambulance Services CAD, to ensure that this does not happen we would encourage you to register on our Webnos system in order to have a simple and straightforward method of relaying information about your defibrillator to the local Ambulance Service, most of whom will insist on proof of some form of Governance to ensure that the equipment is maintained correctly; is ready for action 99.99% of the time; meets the various liability and other requirements; and will protect the end users. 

If you would like to register on WebNos please contact us.

Is this a make of defibrillator that can be supported remotely as to access the clinical data easily? The reason for this is to be able to download clinical data after the rescue in order to complete the duty of care.

Does your cabinet, or other storage facility, meet Health and Safety requirements? Does it meet disability requirements? Does it meet other requirements for public use? Does it carry the internationally recognised defibrillator symbology? Is the storage water and dirt resistant in its end-user state (ie in its place of use) – thus it must be IP65 and certified. Have you appropriate mechanisms to direct rescuers to the defibrillator site? Is it highly visible (ie Hi-Visibility colour and location)? Are all components serial numbered in case of a Coroner enquiry? Is it compliant to BS standards? Is it IP certified? Has it been installed by a certified electrician (CHT avoid 13A plugs)? If a locked cabinet, do the key codes match the local ambulance service requirements for standardisation? Are the locks used marine grade Stainless Steel to reduce the possibility of jamming? Is the cabinet ISO9002 manufactured?

Do you have evidence that the cabinet used has been mounted in accordance with the requirements for Health and Safety and also meeting disability legislation? ie no more than 1.3m from the ground. Are the fixing bolts strong enough so that someone can climb on, or hang from, the storage cabinet and not pull from the wall?

Do you have full and comprehensive records of the defibrillator and its storage solution, where all work; maintenance; supplies and servicing is stored and available on request? This must include initial fitting of the defibrillator cabinet; records of any electrical work; safety requirements; confirmation it has been registered; and who are the staff responsible to manage the equipment, with their contact details. Can this system supply regular reports? This is stored onto the WebNos system if a CHT project.

Have you a regular checking and management system in place that is Ambulance service agreed (eg WebNos)? Ie can the Service see the records at any time to ensure them that the defibrillator is ready for use and available in a rescue? Failure to have this in place may mean that it cannot be activated by the ambulance service.

What is the activation protocol for the defibrillator? Is this recorded and process agreed with all stakeholders? Is there a mechanism in place to notify the scheme coordinators that the defib has been used? What ‘downtime’ has been agreed before re-commissioning? Do you have an MoU in place with the local ambulance service?

Notification to the ambulance services – have you registered this site and all the required information concerning this with your local ambulance service (CHT will do this automatically with partner communities)? Have you evidenced this has been registered and available for activation in an emergency? (Registration on web-based mapping programmes is NOT registering it to be available in an emergency, despite what claims are being made). What mechanism have you in place to amend the details when they change?

Post use, what protocols do you have in place to not only re-commission the defibrillator, but also to let all stakeholders know the defibrillator is ready for action again? 

Recommissioning checklist : 

✔  Replacement electrodes?                                              ✔  Defibrillator cleaning/sterilisation? 
✔  Replacement ready/rescue kits?                                  ✔  Tested and operational? 
✔  Returned to cabinet?                                                      ✔  Cabinet tested as functional? 
✔  Ambulance service notified?

Replacement equipment – what mechanism do you have in place to replace the equipment if a fault occurs, or if the equipment is stolen or damaged, or taken by the ambulance crews? How do you plan to get this back? Have you planned for replacement equipment in 10 years time? Do you have a servicing contract in place? (CHT has servicing contracts available). Does this just cover the defibrillator or your entire project? What about insurance? – equipment theft and damage, and public liability. 

Back to Ambulance Services

To WebNos


Do it right and save a life



Please make sure you have read and understood this disclaimer - It will be assumed that you have read prior to CHT receiving any request. CHT are not responsible for your fund raising, nor your cPAD operations, but may assist in both. CHTs only aim is to support the installation of a cPAD scheme in the most cost effective way possible adhering to Best Practice, and help save lives in your community. This website, and any downloaded information, is for information only on how to go about obtaining and installing a cPAD, and other relevant information. All copyrights and trademarks are recognised. All support for the cPAD will be undertaken by the village committee responsible and via standard manufacturers warranties. Any training organisation will only be responsible for the initial awareness training and not for the functioning or maintenance of the AED. Please do not send any monies to CHT until you have registered your scheme with us, and have agreement from the local ambulance service for the establishment of a cPAD scheme. All schemes must be registered with the local ambulance service (CHT will also undertake this or you can do via this site, but this does not remove responsibility for you to notify the local ambulance service of your AED location). 999/112 (ambulance) must always be called prior to using a cPAD equipment. VAT may be applicable if your organisation is not an eligible body as defined by HMRC. All current or historical claims for VAT will be met by the local community. All schemes will be asked to sign an agreement taking responsibility for their own fund raising and donations to CHT, and then the operation and maintenance of the cPAD equipment. All CHT provided schemes will need to manage their maintenance through the WebNoS online system as a condition of CHT support. It is your responsibility to maintain the equipment in working order and to make sure the local ambulance service is aware of this. WebNoS makes this possible and also acts as an audit trail for management of the equipment. Sites provided by CHT and not using WebNoS may be disengaged from the ambulance service CAD systems. Any web site showing defibrillator locations is for information only, and should not be used in preference to dialling 999. CHT works in close cooperation with the UK ambulance services. Always dial 999 in an emergency

Registered Charity Number - 1132824