Attending a rescue and helping in an emergency is always rewarding. But what happens if you are stressed and wish to talk the rescue through with someone? Your community has a ‘duty of care’ for anyone helping in a rescue, and must provide access to ‘post event’ counselling services if required.

Community defibrillators are medical devices and there to save lives in an emergency. As these are publicly accessible then these can be used by anyone in the community or even a visitor.

A rescue can be stressful, particularly if the rescue is unsuccessful. Therefore you may need someone you can talk to about the event, or just someone to talk to, to help you wind down.

You can visit your GP, or your local Samaritans or similar organisation. CHT also has a service that is available for its member communities.

The CHT support communities through the free provision of a "debriefing" session with one of our trained counsellors. This telephone service is available to all members of the community where CHT have worked with you to establish your community defibrillator scheme, or where CHT are assisting you to cover your governance.

We provide a single telephone number to link to one of the counsellors, who will ring you back at a convenient time to talk to you. These sessions are for up to one hour and are confidential, being run by an independent group of trained trauma counsellors on behalf of CHT.

Should you require more time from the counsellor over and above the first hour, then this is a private arrangement you can make with the counsellor involved. CHT has no involvement in the consultation, or any extension services offered, and are not responsible for any outcomes.

CHT believes that a community needs to take a holistic approach to having a community defibrillator, and the
provision of additional support services such as "Post rescue de-briefing" services, VETS, insurance, long-term support and most importantly, Governance programs, make any community program resilient and successful.

CHT is the only organisation offering a complete holistic service.

*Terms and conditions for the counselling service are available upon request. This is a confidential service.


Please make sure you have read and understood this disclaimer - It will be assumed that you have read prior to CHT receiving any request. CHT are not responsible for your fund raising, nor your cPAD operations, but may assist in both. CHTs only aim is to support the installation of a cPAD scheme in the most cost effective way possible adhering to Best Practice, and help save lives in your community. This website, and any downloaded information, is for information only on how to go about obtaining and installing a cPAD, and other relevant information. All copyrights and trademarks are recognised. All support for the cPAD will be undertaken by the village committee responsible and via standard manufacturers warranties. Any training organisation will only be responsible for the initial awareness training and not for the functioning or maintenance of the AED. Please do not send any monies to CHT until you have registered your scheme with us, and have agreement from the local ambulance service for the establishment of a cPAD scheme. All schemes must be registered with the local ambulance service (CHT will also undertake this or you can do via this site, but this does not remove responsibility for you to notify the local ambulance service of your AED location). 999/112 (ambulance) must always be called prior to using a cPAD equipment. VAT may be applicable if your organisation is not an eligible body as defined by HMRC. All current or historical claims for VAT will be met by the local community. All schemes will be asked to sign an agreement taking responsibility for their own fund raising and donations to CHT, and then the operation and maintenance of the cPAD equipment. All CHT provided schemes will need to manage their maintenance through the WebNoS online system as a condition of CHT support. It is your responsibility to maintain the equipment in working order and to make sure the local ambulance service is aware of this. WebNoS makes this possible and also acts as an audit trail for management of the equipment. Sites provided by CHT and not using WebNoS may be disengaged from the ambulance service CAD systems. Any web site showing defibrillator locations is for information only, and should not be used in preference to dialling 999. CHT works in close cooperation with the UK ambulance services. Always dial 999 in an emergency

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