WebNos™ is the UK's most comprehensive management tool for keeping track of all aspects of Governance for defibrillators. The system not only allows regular checks to be maintained but also allows for a complete and holistic record of the device to be made available to the Coroner in the event of death. 

The WebNos system is a national database of all community defibrillators along with the scheme coordinators and their respective ambulance service responder managers stored within. It also tracks all information relating to the defibrillator: key information, training records, maintenance issues, installation safety, in/out of service notifications, and investigation requests, and has a consumable re-supply feature. Users are notified when checks are required.

WebNos™ also tracks any telephone kiosks being used for defibrillators and makes this available to British Telecom for compliance purposes, and to track the electricity usage and granted permissions for access to the unmetered supply. It is also used for compliance by insurance companies.

This is a unique service offered by the Community Heartbeat Trust, the specialists in community-based defibrillation.


  1. Pre-notification to Ambulance Service of an upcoming install
  2. Initial installation records, compliance and equipment manifest
  3. Weekly, Monthly, Annual checks in line with DoH and MHRA recommendations Checks to record usage of the defibrillator, reporting out of action and back in action details.
  4. Reporting to the Resuscitation Council on rescue details
  5. Training records
  6. Equipment consumable resupply and/or replacements
  7. Statutory notifications, investigations and outcomes
  8. Coroner reports; ambulance service reports; stakeholder reports; insurance reports; CQC
  9. A full history of the equipment, its usage, changes to the configuration, battery and electrode replacement dates, and other required audit information.
  10. Mapping of defibrillator locations nationally which then update the National defibrillator Database at
  11. Telephone kiosk, insurance and other special interest groups monitoring
  12. Shared data across all stakeholders, along with copies of policies and procedures.

Back to WebNos


Please make sure you have read and understood this disclaimer - It will be assumed that you have read prior to CHT receiving any request. CHT are not responsible for your fund raising, nor your cPAD operations, but may assist in both. CHTs only aim is to support the installation of a cPAD scheme in the most cost effective way possible adhering to Best Practice, and help save lives in your community. This website, and any downloaded information, is for information only on how to go about obtaining and installing a cPAD, and other relevant information. All copyrights and trademarks are recognised. All support for the cPAD will be undertaken by the village committee responsible and via standard manufacturers warranties. Any training organisation will only be responsible for the initial awareness training and not for the functioning or maintenance of the AED. Please do not send any monies to CHT until you have registered your scheme with us, and have agreement from the local ambulance service for the establishment of a cPAD scheme. All schemes must be registered with the local ambulance service (CHT will also undertake this or you can do via this site, but this does not remove responsibility for you to notify the local ambulance service of your AED location). 999/112 (ambulance) must always be called prior to using a cPAD equipment. VAT may be applicable if your organisation is not an eligible body as defined by HMRC. All current or historical claims for VAT will be met by the local community. All schemes will be asked to sign an agreement taking responsibility for their own fund raising and donations to CHT, and then the operation and maintenance of the cPAD equipment. All CHT provided schemes will need to manage their maintenance through the WebNoS online system as a condition of CHT support. It is your responsibility to maintain the equipment in working order and to make sure the local ambulance service is aware of this. WebNoS makes this possible and also acts as an audit trail for management of the equipment. Sites provided by CHT and not using WebNoS may be disengaged from the ambulance service CAD systems. Any web site showing defibrillator locations is for information only, and should not be used in preference to dialling 999. CHT works in close cooperation with the UK ambulance services. Always dial 999 in an emergency

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