You may have seen recent media interest in the announcement by the Medicines and Healthcare Products Regulatory Agency (MHRA) regarding the Lifepak CR+ defibrillator and lifepak express.  Essentially this means that some of them may not deliver an electric shock to the heart of someone who is in cardiac arrest.

If people have the CR+ defibrillators and not received the manufacturer’s (PhysioControl) safety alert, they should locate the serial number on the label on the back of the device and call the manufacturer’s customer support to see if their defibrillator is affected.  Customers may also visit the PhysioControl website and enter the serial number.

The CR+ is not a device CHT uses or recommends for community use, therefore all devices supplied by CHT, which include the Cardiac Science Powerheart G3 and G5, the Defibtech Lifeline VIEW and Auto, the Philips FRx, are not involved in this announcement. 


If you have any questions or concerns please do contact us and we will try to offer suitable guidance. If you have a CR+ and wish to replace this device, we will facilitate this for you. We are advised by our insurers and also legal advisors, that communities with CR+ devices should be able to get refunds from their supplier if desired.

Thank you.


Please make sure you have read and understood this disclaimer - It will be assumed that you have read prior to CHT receiving any request. CHT are not responsible for your fund raising, nor your cPAD operations, but may assist in both. CHTs only aim is to support the installation of a cPAD scheme in the most cost effective way possible adhering to Best Practice, and help save lives in your community. This website, and any downloaded information, is for information only on how to go about obtaining and installing a cPAD, and other relevant information. All copyrights and trademarks are recognised. All support for the cPAD will be undertaken by the village committee responsible and via standard manufacturers warranties. Any training organisation will only be responsible for the initial awareness training and not for the functioning or maintenance of the AED. Please do not send any monies to CHT until you have registered your scheme with us, and have agreement from the local ambulance service for the establishment of a cPAD scheme. All schemes must be registered with the local ambulance service (CHT will also undertake this or you can do via this site, but this does not remove responsibility for you to notify the local ambulance service of your AED location). 999/112 (ambulance) must always be called prior to using a cPAD equipment. VAT may be applicable if your organisation is not an eligible body as defined by HMRC. All current or historical claims for VAT will be met by the local community. All schemes will be asked to sign an agreement taking responsibility for their own fund raising and donations to CHT, and then the operation and maintenance of the cPAD equipment. All CHT provided schemes will need to manage their maintenance through the WebNoS online system as a condition of CHT support. It is your responsibility to maintain the equipment in working order and to make sure the local ambulance service is aware of this. WebNoS makes this possible and also acts as an audit trail for management of the equipment. Sites provided by CHT and not using WebNoS may be disengaged from the ambulance service CAD systems. Any web site showing defibrillator locations is for information only, and should not be used in preference to dialling 999. CHT works in close cooperation with the UK ambulance services. Always dial 999 in an emergency

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